Refund policy

If for any reason you are not 100% satisfied with your purchase send it back and we will issue a full refund.  If you are planning on returning an item to us, it must be returned in its original condition and packaging.

You will be responsible for return shipping costs, and for international customers, any duties or value-added taxes.

RETURNS MUST BE MADE WITHIN THREE DAYS OF YOU RECEIVING THE PRODUCT.

Returns will be credited in full minus the price of the original shipping costs and the costs associated with insuring the purchase.

Credit will be issued in the same form that your payment was made. We cannot refund cash for a purchase made with a credit card.

Once a  return request is made, we will provide the purchaser with a return shipping label.

The item must be shipped within with 5 days of receiving the return label.

WATCHES

Watches must be returned in the original condition, with all protective plastics/tape and hang tags intact, and with all accessories, including boxes and papers. Until you are positive you will be keeping the watch, kindly refrain from wearing it. It is almost impossible to wear a watch for even a day and for the watch not be blemished or scratched. Please do not have the bracelet sized (links removed), or any straps cut. Please note that some watches are on memo and do not carry a return policy. Also, note that special and/or custom orders do not carry any return policy.

 

PURCHASES BY MANUFACTURES

Our return policy does not apply to any purchases made by any watch manufacturer, watch brand distributors, and/or any person acting on behalf of any of these entities in any capacity. Purchases made by the aforementioned entities may not be returned for any reason under any circumstances.

We believe that the conditions laid out here are very reasonable, fair and simple to adhere to. If for any reason any of these conditions can't be met, please get in touch with us as soon as possible. We are very reasonable people and are willing to listen to what you have to say, but you simply must give us a call and receive authorization before you put the product in the mail.